strategic planning: innovation: management:success
HOW TO EVALUATE WHAT YOU NEED
We all need good information to monitor and manage our organizations. We need timely, efficient and effective management information to drive the decision-making process. To meet these needs, managers should be aware of the available criteria for a proper evaluation.
The following 14 evaluative criteria are offered as a frame of reference for the planning, developing and monitoring of organizational information needs.
It is important to note that proper use of the criteria will involve the assessment of qualitative as well as quantifiable attributes and will require dealing in the unfamiliar and uncomfortable qualitative arena. Also, since the criteria will not generally carry equal weight, management will need an adequate grasp of the critical criteria of its own organization. Use of the evaluative criteria should, however, provide a framework for “relative ranking” of competing data requests and thus allow for a rational allocation of available organizational resources. The evaluation job will still be difficult, but a systematic approach should increase the likelihood that all the “bases” will be covered.
WHAT CRITERIA TO LOOK FOR: 14 TO BENCHMARK AGAINST (more…)